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How bnn80 Handles Your Personal Information

When you open an account with us, we collect certain personal details to keep your wallet and transaction history secure — including how your bKash, Nagad, and Rocket payments are processed.

Data collected at account registrationbKash, Nagad, Rocket transaction recordsCookie and device dataYour right to access or delete dataContact path for privacy requests

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DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply SSL encryption across every page where personal or financial data moves — account login, wallet top-up via bKash or Nagad, and withdrawal confirmation via Rocket all run over encrypted connections. Access to stored personal data is restricted to team members who need it to operate your account or resolve a support case. We do not retain payment PINs or full wallet account numbers in our system; only the transaction reference and status are logged. Cookie settings can be adjusted from your browser at any time, though disabling certain cookies may affect how the lobby loads on your device.

SSL Encryption

Every account action — login, deposit, withdrawal request — runs over an encrypted connection so your credentials and wallet details stay protected in transit.

Restricted Data Access

Only team members handling your specific support case or verifying a payment dispute can access your personal record. We do not allow broad internal data browsing.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve lobby navigation. You can adjust or block non-essential cookies through your browser settings.

Data Retention Policy

Payment references tied to bKash, Nagad and Rocket transactions are kept for as long as financial obligations require. Session and device logs follow a shorter rolling retention cycle.

What We Collect and Why It Matters

bnn80 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, email address, mobile number, and the payment details you provide when you deposit or withdraw via bKash, Nagad, or Rocket. Transaction references tied to those wallets are stored to verify your account activity and resolve any disputes quickly. We also collect device

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identifiers and browser session data when you access the lobby — this helps us keep your account secure across mobile and desktop. Location signals may be logged to confirm that access is consistent with eligible regions, as availability depends on your local law and the regions
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we support. We do not sell your personal data to third parties for marketing. Data shared with payment processors — such as the mobile wallet networks behind bKash and Nagad — is limited strictly to what is needed to complete your transaction. Retention periods vary by
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data type: payment records are kept for as long as required by applicable financial obligations, while session logs are cleared on a rolling basis. You may request a full summary of the data we hold against your account at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us With Any Privacy Request

If you need to review, correct, or remove data we hold about you, our support team handles privacy requests directly. We aim to respond to every data request within a reasonable timeframe. You can reach us through the channels below — make sure to send your request from the email address or mobile number registered on your account so we can verify your identity before acting on it.

Your Privacy Questions, Directly Addressed

These are the questions we hear most from account holders in Bangladesh about how their data is handled. If your question is not covered here, contact our support team through live chat or the account help centre.

We collect your name, mobile number, email address, and the wallet details you provide — such as your bKash or Nagad number — when you register and make transactions.

We share only the transaction reference needed to process your deposit or withdrawal with the relevant payment processor. We do not pass your wallet details to third-party marketers.

Send a request to our support team by email or live chat from your registered contact. We will verify your identity and provide a summary of your stored account data.

Yes. Submit a deletion request through the account Help section or via email. Some financial records may be retained for the period required under applicable obligations before full deletion.

Payment records — including Rocket, bKash and Nagad transaction references — are retained for as long as financial record-keeping obligations apply. Session logs are cleared on a rolling basis.

We use session cookies to maintain your login and analytics cookies to improve lobby navigation. Non-essential cookies can be blocked or cleared through your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bnn80 Handles Your Personal Information

How We Protect and Manage Your Account Data

Reach Us With Any Privacy Request

Your Privacy Questions, Directly Addressed

01 What personal data does bnn80 collect when I open an account?

02 Does bnn80 share my bKash or Nagad payment details with other companies?

03 How do I request a copy of the data bnn80 holds about me?

04 Can I ask bnn80 to delete my account and personal data?

05 How long does bnn80 keep my transaction history?

06 Does bnn80 use cookies, and can I turn them off?

Privacy Policy

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