Sending Your Balance to a Local Wallet
Payout requests are handled by a person, not a script, and that is deliberate. Before anything leaves, we check that the wallet you named belongs to you and that your verification file is complete. You can request to bKash, Nagad, Rocket, Upay or a bank account, and the cashier keeps the request visible with its status the whole time. If we need
one more document, we message you at the number on your profile rather than letting the request sit silent.
- Finish verification first — Payouts go to a wallet in your own name, so complete the document step before your first request. It keeps your balance from being sent anywhere you do not control.
- Choose where it lands — Pick bKash, Nagad, Rocket, Upay or a bank route and enter the amount you want to take out. We send only to the wallet registered on your profile.
- Confirm the request — Check the number one more time and submit. Your request shows as pending until our account team clears it against your play and verification record.
- Follow the status line — The status inside the cashier is where you track the request. Any hold appears there before we contact you, so you are never left guessing.